1.Can I order samples ?
Yes, we do suggest you place a trial order so that you can experience both our products quality and customer service. 2.Do you sell other products besides the products on your website?
Yes. you may email us you products pictures and detailed information.We will try our best to meet your demands 3.What shipping method do you use?
We send order via air-express like EMS .TNT . DHL
For DHL,Only fit for the order 21KG or over 4.Which payment do you accept?
We only accept payment by Western Union, Bank wire transfer, . 5.How can I know my order status?
Once we send out the bags, we will give you a tracking number, with which you can check your order online. We are also
keeping an eye on your bags till you receive them. 6.How long will it take to receive my order?
usually ship out within two-four days after receiving your payment.
If we can not ship out within 3 days ,we will advice you at the first time.
And will advice you the tracking NO.
The receiver will receive the bags within 6-10 days after we send them out. 7.How long will it take to receive responses to email questions?
ALL emails will be answered within 2 Business days. if you have not received our reply,please resend your email to us,Thanks 8.How much for shipping fee?
Usually for a wallet,the weight is about 0.5Kg
For most of a bag,usually the weight is about 1-2Kg
For a luggage or Suitcase,the weight will be more than 2 Kg
Shipping Fee Calculation:please refer to www.clothesreplica.nl/shipping-fee ,
1.Please select Parcel Weight as per you estimate.
2.on the Estimate Shipping Cost bar,you can select the country that your order need be delivered to.
3.Click Get Shipping Cost,then the estimate shipping cost will be shown at the below.
4.Remark:the real shipping cost will be according to our quotation
Any question please contact us